Connecting to Odoo Online

This guide covers connecting Pricelist Heaven to Odoo Online (SaaS) instances.

Prerequisites

• Odoo Online subscription (trial or paid)
• Administrator access to your Odoo instance
• Your database name (see Finding Your Database ID)

Step 1: Navigate to Settings

1. Log in to Pricelist Heaven
2. Go to Dashboard → Settings
3. Select the Odoo Configuration tab

Step 2: Enter Connection Details

Fill in the following fields:

Odoo URL

Enter your full Odoo URL:

https://yourcompany.odoo.com

Database Name

Enter your database name (usually the same as your subdomain):

yourcompany

Odoo Version

Select your Odoo version from the dropdown:

• Odoo 17.0
• Odoo 18.0

Not sure which version? Log in to Odoo, go to Settings → About, and check the version number.

Username

Enter your Odoo login email:

admin@yourcompany.com

Password

Enter your Odoo password.

Step 3: Test the Connection

1. Click "Test Connection"
2. Wait for the test to complete (usually 5-10 seconds)
3. Check the result

Success ✓

If the connection succeeds, you'll see:

• Green checkmark icon
• Message: "Connection successful"
• Available languages detected from your Odoo instance

Failure ✗

If the connection fails, you'll see an error message. Common errors:

"Authentication failed"

• Check your username and password
• Ensure the account has administrator access

"Database not found"

• Verify the database name is correct
• Check that the URL is correct

"Network error"

• Check your internet connection
• Verify the Odoo URL is accessible from your browser

Step 4: Save Configuration

Once the test succeeds:

1. Click "Save Configuration"
2. Confirmation message will appear
3. Your connection is now ready to use

Step 5: Sync Odoo References

Before importing products, sync your Odoo reference data:

1. Go to Dashboard → Odoo
2. Click "Sync References"
3. Wait for sync to complete

This imports:

• Product categories
• Units of measure
• Tax codes
• Sales routes (if applicable)
• E-commerce categories (if Website app is installed)

Next Steps

Your Odoo connection is now configured! You can:

• Create your first supplier
• Upload a pricelist
• Explore the dashboard

Troubleshooting

Issue: Two-Factor Authentication (2FA)

If your Odoo account has 2FA enabled, you need to use an API key instead of password:

1. Log in to Odoo
2. Go to your user profile (top-right corner)
3. Select "Preferences"
4. Scroll to "API Keys"
5. Generate a new API key
6. Use this API key as the password in Pricelist Heaven

Issue: Limited API Access

Some Odoo Online plans have API rate limits. If you experience frequent timeouts, contact Odoo support to check your API quota.

Issue: Permission Errors During Sync

Ensure your Odoo user has:

• Access to Products app
• Access to Sales app
• Permission to create/edit products
• Permission to create/edit supplier information